AqsaiymAll of Aksay
in one app
A city map and directory, buses and trains, outages at your address, on-duty pharmacies, news, cinema and requests to the akimat. Not sure where to look? Ask Ailana: she answers in plain words and shows it on the map.
Ailana
Ask about the town like you would ask a neighbour
Ailana sits in the middle of the bottom menu. She answers from the app’s own data, not from the internet: she checks places, opening hours, distance and address, and puts cards with Route and Call buttons right under the answer.
Knows the town
1,447 Aksay businesses with opening hours, bus stops, pharmacies and the cinema.
Sees outages
Tells you about power, water and heating at your address and names the emergency line.
Plans your evening
First asks what you feel like doing and when, then builds a plan from places that will be open.
Calls a taxi
Say where you are going: Ailana finds the address and opens Yandex Go with the route ready.
Buses and trains
Which routes serve a stop, every stop on a route, the next train.
Two languages
Answers in Kazakh or Russian, the language of the app.
Ailana answers from the app’s data and can make mistakes. Check anything important on the place card.
Sections
16 town services on one screen
Everything you used to phone about, hunt for in chats or scroll Instagram for. Every section works without signing in, except the personal ones: requests, meters and booking a meeting with the akim.
Emergency services
112, fire, police, ambulance, gas and Aksay’s utility emergency lines in one tap.
Requests
A pothole, rubbish, a dark courtyard: a photo, a pin on the map and the request status.
Meet the akim
Free slots with the akim and deputies, booked without calling the office.
Polls
The akimat asks residents what the town should do first.
Meters
Water and power readings typed in or from a photo of the meter, with history.
Outages
Power, water, gas and heating: what goes off, where and until when.
Home and utilities
Utility companies, housing cooperatives and emergency numbers in one place.
Burlin district
District and town akims, their deputies and phone numbers from gov.kz.
Buses and trains
7 routes with every stop, from-to search, trains from the station.
Pharmacies 24/7
Which pharmacies are open right now, with phone and route.
Directory
1,447 businesses in 28 categories with address, phone and hours.
News
Aksay, the district, the region and the main national news in one feed.
Events and cinema
Town events, cinema showtimes and film trailers.
Calendar
What’s on in town this week, day by day.
Air quality
Air quality in Aksay: AQI, PM2.5 and PM10, and whether it’s fine to be outside.
Classifieds and jobs
Buy, sell and find work in Aksay without social media flea markets.
Screens
What the app looks like today
Real screens from the current version, no mock-ups, shown in Russian (the app is in Kazakh and Russian). Large type, white cards and one blue button where an action is needed.
Outages
An outage is shown only to the homes it affects
Utilities publish a list of streets and houses. The app checks it against your address, so works on the next street won’t bother you.
Add your address
Once, in your profile. Write it the way you’re used to: “Karachaganakskaya 20” or “10 mkr, 21”.
The server matches houses
Every power, water, gas and heating outage is checked by street and house number, not by the whole district.
A notice on the Home screen
If the works affect your house, you’ll see the start and end time right under the search bar. The full town list is in Outages.
For the akimat and services
What problems the town has and what’s already fixed
For residents the app is a convenience. For the akimat it means requests with photos and addresses instead of comments in chats, a clear status for every problem and a direct line to residents: outages, news and polls go out from one admin panel.
What’s next
- Push notifications by home address
- Release on the App Store and Google Play
- Live buses on the map as soon as the operator opens its GPS data
- The whole interface and directory in Kazakh
Requests with a photo and a pin
Category, photo and spot on the map. No need to ask where exactly.
Real residents
Personal sections use eGov sign-in: requests come from a real person, not an anonymous account.
Staff roles
Administrator, moderator and operator. Each sees their own part of the work.
Deadlines in plain sight
Overdue requests are highlighted and don’t get lost in a drawer.
Export to Excel
All requests with a summary in one click, for reports to the region.
Ready for another town
The directory, houses and streets load from 2GIS. Launch in a new town without rewriting anything.
Download
Free on any phone
The app is in open beta. Until it reaches the stores, you install it directly: on iPhone through Apple’s official beta channel, on Android from a file. New versions arrive on their own.
- Install the free TestFlight app from the App Store.
- Open the link below, tap Accept, then Install.
- Done, updates arrive automatically.
- Tap Download APK and open the file from Downloads.
- Allow installs from this source, Android only asks once.
- Tap Install and the icon appears on your screen.
- Open aqsaiym.app/web in any browser.
- The map, Ailana, transport, directory and news all work.
- On a phone you can add it to the Home Screen.
FAQ
The short version
Does it cost anything?
No. The app is free, with no ads and no subscriptions.
Do I have to sign in with eGov?
No. The map, Ailana, transport, pharmacies, news and directory work straight away. eGov sign-in is only needed for personal things: requests, meters and booking a meeting.
Where does the data come from?
Businesses, houses and streets come from 2GIS, akimat leadership from gov.kz, trains from Yandex Schedules, weather from the Aksay weather station via rp5, air quality from Open-Meteo satellite data. News comes from gov.kz and local media; outages are published by the administration through the admin panel.
Why isn’t it on the App Store or Google Play?
The app is in open beta. On iPhone it installs through TestFlight, Apple’s official beta channel, and on Android from a file on our site. A store release is coming soon.
What languages does the app support?
Kazakh and Russian; you choose on first launch, and Ailana replies in the same language. There is no English version of the app yet.
Can you launch the same app in our town?
Yes. Town data loads from 2GIS and sections are set up in the admin panel. Call or write and let’s talk.